Frequently Asked Questions
This page features answers to a few questions that have been asked previously. If you have any further questions that aren't answered in this page, feel free to send us a question!
Can I pick-up my happi in person? #
Due to the large amount of time and effort required to organize in-person pickups, we will not be accepting pickup orders for the re-run of the Happi. If you are travelling to Japan for ReGLOSS 1st Live "Flashpoint" and would like to receive your happi before the event, please consider shipping your happi to an address in Japan.
How much does shipping cost? #
We will not be accepting orders shipping to the United States of America for the re-run.
- Japan: Free.
- South Korea, Taiwan, China: $7.90 USD.
- Hong Kong, Macau, Singapore & The Rest of Asia: $10.90 USD.
- Europe, Oceania, Canada, Mexico, Middle East: $18.90 USD.
- The Rest of the Americas, Africa: $22.90 USD.
When will I receive my happi? #
We are to aiming to deliver the re-run batch happis by Early-December 2025. However, due to possible shipment delays, we cannot guarantee that your happi will be delivered to you before ReGLOSS 1st Live "Flashpoint". The below list shows the approximate amount of time it will take for your package to reach you:
- Japan: 1-2 days.
- South Korea, Taiwan: 2-3 days.
- Hong Kong, Macau, Singapore & The Rest of Asia: 3-5 days.
- New Zealand, Australia & Canada: 5-9 days.
- Europe & The Rest of the World: 7-15 days.
What sizes are available for the Happi? #
The sizes of the happi are as follows:
- Size L: 82cm (32.3") length, 64cm (25.2") width, 36cm (14.2") sleeves
- Size XL: 95cm (37.4") length, 75cm (29.5") width, 38cm (15") sleeves
If you are below 182cm in height (6'), then the L size will fit you fine. Because of the extra cost of the XL size due to manufacturer constraints, you will likely only want to consider the XL size if the L size will not fit you (i.e. anyone who is 182cm or 6' or above).
What is the price of the happi? #
- L size: US$72.00
- XL size: US$92.00